Overall Experience: Overall, I liked my stay at Hotel A9. It stands out as a good option, especially given the context of Barnala city. Reception Staff: The reception staff was very nice and attentive, making check-in and check-out smooth and ensuring guest needs were addressed promptly. Cleaning Staff: While the cleaning staff appeared efficient at their work, I noticed them often quarreling loudly in the corridors, which disrupted the otherwise calm atmosphere. This is an area that could be improved with proper sensitization and training. Rooms: One observation was the lack of significant differentiation between the normal rooms and the suite rooms. The suite should ideally come with added facilities or a sense of exclusivity to justify its higher pricing. Food: The food was okay, though it leaves room for improvement in terms of taste and variety. Décor and Furnishings: The curtains and sofa covers could use an upgrade to enhance the room's ambiance and comfort. Conclusion: Given Barnala city’s limited options, Hotel A9 is still a good choice and has the potential to become even better with a few refinements in staff management, room differentiation, and overall furnishings.

I stayed in A9 for two days. Rooms are excellent no doubt. Staff behaviour is good. They quickly respond. In the room I found certain flaws that I want to share, I cud not find door mat at the entrance of toilet in the room. Water Jet system is required that was missing there in toilet bcoz sometimes elderly people also stay there. Kindly keep that option too. Excellent mirror in the room but a light is required up the mirror as a Sikh person finds problem in tying turban. Plz do if u cud so that. A bucket and mug is required in the bathroom as a few people like me does not take bath with shower. A small night bulb is required in the room. If any guest checks in the hotel kindly make him/her understand about the functionality of the room and toilet/bathroom. It wud be great help for such guests. A9 can keep any small book of functionality/services for helping it's customers. No window in the room for outside view but this is infrastructural problem so no complaint. Facility of an iron is required in room for ironing the clothes. Rooms are not completely sound proof. Lot of noise from adjoining rooms disturb alot. Plz do something if you cud so for this matter. Hotel has good parking space. Hats off for that. I liked the hotel security, even the lifts are so secured u can't go to upper floors without hotel room card. Food was awesome. I liked the system of shower Gel and shampoo in the bathroom. Hotel staff is very humble and calm. Amazing dealing. Keep the good spirit up. Honest businesses never die. My Son liked the hotel very much and he said it's name must me A1 not A9.

The room and food were decent. No window were available in the room but for once it's fine. Everything was fine but employees should be well trained 2 times it happened that they rang the room bell early in the morning & at night and we didn't ask for anything.