Overall Experience:
Overall, I liked my stay at Hotel A9. It stands out as a good option, especially given the context of Barnala city.
Reception Staff:
The reception staff was very nice and attentive, making check-in and check-out smooth and ensuring guest needs were addressed promptly.
Cleaning Staff:
While the cleaning staff appeared efficient at their work, I noticed them often quarreling loudly in the corridors, which disrupted the otherwise calm atmosphere. This is an area that could be improved with proper sensitization and training.
Rooms:
One observation was the lack of significant differentiation between the normal rooms and the suite rooms. The suite should ideally come with added facilities or a sense of exclusivity to justify its higher pricing.
Food:
The food was okay, though it leaves room for improvement in terms of taste and variety.
Décor and Furnishings:
The curtains and sofa covers could use an upgrade to enhance the room's ambiance and comfort.
Conclusion:
Given Barnala city’s limited options, Hotel A9 is still a good choice and has the potential to become even better with a few refinements in staff management, room differentiation, and overall furnishings.